+41 52 632 50 20 collab@glimmerwash.com

Terms of Service

Welcome to GlimmerWash, where luxury meets precision in car care. By utilizing our services, you agree to abide by the following terms and conditions. Please read them carefully to ensure a seamless experience.

1. Services Offered: GlimmerWash provides a range of premium car wash services tailored to meet the unique needs of high-end vehicles. Our offerings include exterior washes, interior detailing, and protective coatings. All services are performed by highly trained professionals.

2. Appointment Scheduling: Customers are encouraged to book their appointments in advance through our website or by contacting us directly at collab@glimmerwash.com or +41 52 632 50 20. Walk-ins are subject to availability.

3. Payment Terms: Payment for services is due upon completion of the wash. We accept various payment methods, including credit cards and mobile payments. Prices are subject to change, and any promotional offers will be clearly communicated.

4. Cancellation Policy: We understand that plans may change. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance to avoid any cancellation fees.

5. Liability Waiver: While GlimmerWash takes every precaution to ensure the safety of your vehicle, we are not liable for any damages that may occur during the wash process. Customers are advised to remove all personal items from their vehicles prior to service.

6. Customer Responsibilities: Customers are responsible for providing accurate vehicle information and ensuring that their vehicles are in a condition suitable for the services requested. GlimmerWash reserves the right to refuse service if the vehicle poses a safety risk.

7. Privacy Policy: Your privacy is important to us. Any personal information collected during your visit will be handled in accordance with our privacy policy, available on our website. We do not share your information with third parties without your consent.

8. Feedback and Complaints: We value your feedback and strive for excellence. If you have any complaints or suggestions, please reach out to us via email or phone. Our team is committed to addressing your concerns promptly.

9. Modifications to Terms: GlimmerWash reserves the right to update these terms of service at any time. Changes will be communicated through our website. Continued use of our services constitutes acceptance of the updated terms.

10. Contact Information: For any inquiries related to our services or these terms, please contact us at:

Terms of Return

At GlimmerWash, we pride ourselves on providing a luxurious car wash experience that exceeds your expectations. However, we understand that there may be instances where you may wish to return our services. This document outlines our terms and conditions regarding returns and refunds.

All returns must be initiated within 14 days of the service date. If you are not fully satisfied with your recent car wash service, please contact our customer service team at collab@glimmerwash.com or call us at +41 52 632 50 20 to discuss your concerns.

To qualify for a return, the following criteria must be met:

  • The service must have been purchased directly from GlimmerWash.
  • You must provide proof of purchase, including your receipt or order confirmation.
  • The service must not have been used or redeemed beyond the initial wash.

Upon receiving your return request, our customer service team will review the details and respond within 48 hours. If approved, you will be issued a refund using the same payment method used for the original transaction. Please allow up to 7 business days for the refund to process.

In cases where the service was not performed to our high standards, we encourage you to provide feedback. Our mission is to ensure your satisfaction, and we will make every effort to address your concerns promptly.

We reserve the right to refuse returns that do not meet our criteria. This includes services that have been redeemed or altered in any way. We appreciate your understanding in this matter, as it helps us maintain the quality of our luxury services.

GlimmerWash is committed to transparency and customer satisfaction. If you have any questions regarding our terms of return, please do not hesitate to reach out to us. Our team is available to assist you and ensure a seamless experience.

For further assistance, you can visit us at our location: Münsterpl. 1, 8200 Schaffhausen, Switzerland . We welcome the opportunity to discuss your experience in person and ensure that our services meet your expectations.

Thank you for choosing GlimmerWash. We look forward to serving you again and providing you with the luxury car wash experience you deserve.